Last updated: June 29, 2018
We may request personally identifying information from you in a variety of contexts. In such cases, the personally identifying information we request may include your name, e-mail address, mailing address and zip code, phone number, and, where appropriate, a valid credit card number with expiration date (collectively, "Personal Information"). For example, you may provide such data to us if you: (1) complete an online registration form (e.g., registering for an account, various sign-up forms for receiving e-mail newsletters, registering for special offers, entering a contest/sweepstakes or responding to a survey); (2) fill out an order form to request information; (3) register to participate in message boards and chat rooms (if any) and other community features; or (4) purchase any products or services from us or another Agile Corporate Family business.
Agile may also collect Personal Information from you to the extent any feedback, recommendations, and/or suggestions provided by you with respect to the Services contain any Personal Information, we will collect such information. In the event that you contact Agile for customer support, we may also request that you provide Personal Information relevant to the support requested by you. You are under no obligation to provide such information, but Agile cannot guarantee that we can provide the customer support requested in the event that relevant information related to the use of the Agile Platform or Services is withheld.
If you access any of our Services on a third-party social network like Facebook, Agile receives certain information about you from the social network automatically. The information we receive depends on the Services, the social network, and your privacy settings and your friends’ privacy settings on that social network.
For example, Agile may collect and store some or all of the following information provided by the social network:
When you access a Service, certain non-personally identifying information is recorded automatically by the standard operation of our Internet servers. Information such as the type of browser being used, its operating system, and your computer's Internet Protocol ("IP") address (a number that your Internet service provider assigns to your computer whenever you surf the Internet). If you access our Service from a mobile or other device, we may collect information for that device (including operating system, browser, type of device).
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with Agile, a cookie helps Agile to recall your specific information on subsequent visits. By setting a cookie on the Agile Platform, you will not have to log in a password more than once, thereby saving time.
Using cookies simplifies the process of recording your Personal Information. When you return to the same Agile site, the information you previously provided can be retrieved, so you can easily use the Agile features that you customized. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you reject the cookies on the Agile Platform, you may still be able to use the Agile Platform, but its functionality may be limited.
Agile collects and uses your Personal Information to operate the Agile Platform and deliver the Services. We may send you certain communications relating to the Services, such as service announcements and administrative messages. Since these messages are sent to you to provide the Services, you will not have the opportunity to opt-out of receiving them unless you cease using the Services.
We may use your Personal Information and other non-personally identifying information we collect to update you about our products or services or to contact you about exciting offers of new products or services that we believe may be of interest to you. You may opt-out of these messages by following the procedure described below under the “Opt-Out” section.
Agile keeps track of the websites and pages you visit within the Agile Platform, what features and content you use, and how frequently. This information may be used by Agile to maintain and improve the content, design, usability, and quality of the Services; to improve your user experience; to generate and provide statistics regarding use of the Agile Platform and the Services; to deliver customized content and advertising within the Agile Platform to users whose behavior indicates that they are interested in a particular subject area, and to develop new products and services.
When you purchase products or services from Agile we will use your Personal Information to fulfill your order and for customer service.
Your Personal Information may be stored on the Agile cloud in order to provide interoperability of the Services among your devices.
Agile does not rent, sell, or share Personal Information with third-parties except to provide products or services that you have requested, or when Agile has your permission, or under the following circumstances:
We may use your Personal Information in connection with third-party advertisers who serve ads to you while visiting the Services. These third-party advertisers may use your Personal Information (including any additional personally identifying information you may provide them directly) in order to generate advertisements about goods and services that may be of interest to you. If you would like to know more about this practice and to obtain information about how third-party advertisers use your Personal Information to select advertisements please click here.
If you have an account registered directly with Agile, your profile information is protected by the password you use to access your Agile account. It is important that you protect and maintain your Agile account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your Agile account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your Agile games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your Agile account and any social network account you have used to access our Services after you use it.
While we take reasonable precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. Although we strive to protect your personal information, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at email@example.com.
Agile uses reasonable means, including technological, administrative, and/or physical safeguards, to protect the confidentiality of your information. For instance, Agile stores your information on computer servers that are maintained in a controlled, secure environment, and Agile adopts reasonable measures to protect those servers and your information from unauthorized access, use or disclosure. Many online customers are also particularly concerned about their credit card information, for which we use secure socket layer (SSL) encryption for that data.
No method of safeguarding information is perfect, however, and Agile cannot and does not guarantee that your information will be 100% secure. It also is important for you to protect against unauthorized access to your password and to your device.
Without limiting the foregoing, Agile shall not be liable for any transfer of Personal Information that results from loss or destruction of data, corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond Agile' control.
In addition, Agile is not responsible for the confidentiality, security or distribution of your own Personal Information by our partners and third-parties outside the scope of our agreement with such partners and third-parties.
As part of our international operations, we may transfer data to the Agile Corporate Family from time to time for our legitimate business purposes. For example, Agile provides certain services to the Agile Corporate Family.
We may store information about users and visitors to the Service on servers located in the United States, and we may also store this information on servers and equipment in other countries. Personal Information collected within Switzerland and the European Economic Area (“EEA”) may be transferred to, and stored at, a destination outside of Switzerland and the EEA. The data we hold may also be processed by employees operating outside of Switzerland and the EEA who work for us or one of our Affiliates or for one of our vendors. This staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services. When we transfer your Personal Information internationally we will take reasonable steps to ensure that your Personal Information is treated securely, lawfully and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your Personal Information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you are resident.
How long we retain your information depends on why we collected it and how we use it. We will not retain your Personal Information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
You always have the option to receive fewer or no communications in the future from us by opting out. You may opt-out by (a) following the instructions included in the specific communication you no longer wish to receive, (b) sending an e-mail to firstname.lastname@example.org and explaining how you would like to modify your preferences, or (c) accessing your Profile page and modifying how you would like to modify your preferences.
You may request access to any Personal Information maintained on you by Agile at any time by e-mailing email@example.com.
You may e-mail firstname.lastname@example.org to review, update, and revise your Personal Information.
If any Personal Information is inaccurate or incomplete, you may request that the data be amended. It is your responsibility to provide us with accurate Personal Information about yourself and to inform us of any changes. (e.g. new home address or change of name).
If you demonstrate that the purpose for which the data is being processed is no longer legal or appropriate, the data will be deleted, unless applicable law requires otherwise. You also have the right to request the deletion of your personal data for any reason by e-mailing email@example.com.
Our Services are not for children under the age of 13 and we do not knowingly collect any Personal Information from children under 13. Children under 13 should not use our Services at any time. If we learn that we have inadvertently gathered Personal Information from a child under 13, we will take reasonable measures to promptly remove that information from our records.
We will respond diligently and appropriately to requests from DPAs about this Policy or compliance with applicable data protection privacy laws and regulations. We will, upon request, provide DPAs with names and contact details of the individuals designated to handle this process. With regard to transfers of Personal Information, we will (i) cooperate with inquiries from the DPA responsible for the entity exporting the data and (ii) respect its decisions, consistent with applicable law and due process rights. With regard to transfers of data to third-parties, we will comply with DPAs’ decisions relating to it and cooperate with all DPAs in accordance with applicable legislation.
If you have questions about this policy or Agile's information collection, use and disclosure practices, you may contact us at 268 Bush Street, #3044, San Francisco, CA 94104 or by e-mail at firstname.lastname@example.org.